the zamp way

Our Mission

Integrity

Community Minded

Sincere Candor

Competitive Greatness

Quality

Continuous Growth

Integrity

We aspire for

Systematic workflows

Organised processes

Reliable delivery

We’re building our reputation on doing what we say we will do, every time. This means developing systematic workflows that eliminate confusion and that we consistently deliver on our commitments. We’re creating organised processes with proper documentation, clear task allocation, and structured approaches that we can replicate and continuously improve upon.

Our goal is to extend this reliability beyond project delivery to include digital organisation, clear communication protocols, and streamlined operations that minimise waste and maximise efficiency. We’re committed to ensuring that when you choose Zamp, you can count on us to follow through – the Zamp way.

Community minded

We aspire for

Local presence

Regional service

Community investment

We’re proud to be local to Townsville and committed to serving the surrounding North Queensland region. We understand the unique challenges this climate brings, and opportunities that come with operating in our part of this great country.

We strive to be more than just another service provider – we’re working to become a trusted community partner who contributes to the growth and success of North Queensland businesses. Our goal is to reinvest our success back into the region, supporting local suppliers, hiring locally, and helping our community thrive.

Sincere candor

We aspire for

Transparent communication

Honest assessments

Proactive problem-solving

We’re committed to building a culture of honest, direct communication, even when conversations are difficult. We understand that things sometimes go wrong, and when they do, we’re dedicated to working with you transparently to sort them out.

We’re developing our ability to provide honest assessments of project scope, realistic timeline estimates, and upfront cost discussions with no hidden surprises. Our goal is to communicate in plain language, present options clearly, and keep you informed. We believe that speaking plainly builds trust and creates stronger partnerships.

Competitive greatness

We aspire for

Excellence in execution

Continuous improvement

Pride in our work

We’re committed to pursuing competitive greatness through good standards and continuous improvement. This means developing the skills and processes that set us apart in the market, not just meeting the minimum.

We’re cultivating a team culture where we take pride in our trade, challenge ourselves to grow, and maintain the best professional standards. Our aspiration is to be recognised as the benchmark for excellence in our field throughout North Queensland.

Quality

We aspire for

Best practice

Attention to detail

Good outcomes

We’re working to set the bar of service in our industry. This means developing good standards for every aspect of our work, from initial contact to final closure.

Our goal is to create experiences whereby clients not only return to us but actively recommend us to others.

Continuous growth

We aspire for

Skill development

Capability expansion

Business evolution

We’re committed to continuous growth through ongoing investment in developing our skills, expanding our capabilities, and evolving our business. This means staying current with industry developments, embracing new technologies and methods, and constantly looking for ways to better serve our clients.

We’re building a learning culture where we actively seek feedback, learn from both successes and challenges, and adapt our approach based on what we discover. Our aspiration is to grow not just in size but in capability, always offering our clients access to the latest experience and best practices in our field.

The Zamp Way

Time-Conscious Service That Works Around Your Schedule

At Zamp, we understand that modern life doesn’t leave room for endless phone tag and back-and-forth emails. That’s why we’ve designed our service offerings to fit seamlessly into your busy world.

Residential Services: Simple, Transparent, Done

For homeowners and tenants, we believe pest control should be straightforward. Our online booking system offers clear, packaged services with upfront pricing—no surprises, no hidden costs. Whether you need your air conditioning units professionally cleaned, want those persistent cockroaches eliminated, or require any of our standard treatments, you’ll know exactly what you’re getting before you book.

This approach is perfect for households that value simplicity and efficiency. You shouldn’t have to become a pest control expert just to get your home treated. Pick your service, book online, and we’ll handle the rest.

Commercial Services: Tailored Solutions for Complex Needs

Business environments require a different approach. Every commercial property has unique challenges—from kitchen facilities and storage areas to employee safety requirements and compliance standards. Restaurant pest control differs vastly from office building maintenance, and retail spaces have their own specific needs.

That’s why we provide personalized consultations for all commercial clients. Contact us directly, and we’ll arrange a no-obligation quote. This allows us to understand your specific situation, identify potential problem areas, and create a customized treatment plan that works within your operational requirements and budget.

The Zamp Difference: Efficiency Without Compromise

Whether you’re a busy family needing quick residential service or a business requiring detailed commercial solutions, we’re committed to delivering professional results without wasting your time. Simple when you need simple, thorough when you need thorough.

The Zamp Way – if you’re not 100% satisfied, your money back

Kill A Pest, Help A Pet

“Kill a pest, Help a pet!” is Zamp’s community initiative where 10% of profits from domestic pest control service fees are donated to local animal causes at the end of each year. Born from the company’s love of animals—embodied by Django the Aussie Terrier, Zamp’s Chief Morale Officer—this program allows customers to contribute to animal welfare simply by choosing Zamp’s services, whether individual pest control, aircon cleaning, or their packaged solutions combining both. It transforms routine home maintenance into meaningful community support, ensuring that every time Zamp eliminates unwanted pests from a home, they’re simultaneously helping pets and animals in need throughout the local area.

Our Team

Meet Rob & Dale

Lead technician – aircons

Bachelor of Engineering (Honours) – Electrical & Electronic

lead technician – pest management

Pest Management Licence PMT013986725

Dale treats his work with professionalism, attention to detail and values cleanliness in his work.

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